How it works

You can visit select stores* to get your Ref stuff hemmed, but if you can’t get to us in person, you can follow these steps to complete the process from your home:

1. Create a Hemster account
Visit Hemster’s Site to create an account and get started.

2. Take your measurements
Set up a quick virtual appointment with a Hemster fit specialist, who will walk you through taking your own measurements in the comfort of your home. If you’ve used the site before, you can bypass this step by selecting to repeat a pattern.

3. Send your stuff to the tailor
After taking your measurements, Hemster will give you a prepaid shipping label to adhere to the outside of your package, and packing slip to include inside. They’ll even set up a UPS pickup at your front door at a time of your choosing.

4. Wear it forever
You’ll receive your clothes back within 10 business days.

Free hemming available on items $118+. Fabric exclusions include leather, sequins, and loom knits. Once altered, items are final sale and cannot be returned. Speak to your store or virtual teams for additional information, or contact us at love@thereformation.com with questions. Only available in the US.