FWB's can get their Ref stuff hemmed or repaired in all U.S. stores. Excludes pop-ups and outlets.

1.  Book an appointment to visit one of our participating stores.

To get started, select your local Ref store and book an appointment. Then, let a member of our store team know you’d like to hem one of your Ref garments. Just make sure you have your original Reformation email receipt or order number available.

2. Our store team will take it from there.

You’ll try on your garments and the store team will note your measurements. They will also ask you for your preferred shipping address to send your garment(s) once completed. Completed garments can also be sent back to a Reformation store if preferable. We’ll then send your garment(s) out to be hemmed.

3. Wear it forever.

You’ll get your stuff back within 2-3 weeks. Go out there and get complimented. 

Free hemming and repairs are reserved for our Friends with Benefits. Read more about the program here. If you are not part of our loyalty program but still want to use our hemming service, we charge a flat fee of $25 USD that will be charged at the time of your appointment. 

*Once altered, garments cannot be returned. If you are unsatisfied with your finished garment, contact us at love@thereformation.com for assistance. Exclusions include leather, sequins, loom knits, lace, and other unique finishings. Final-sale merchandise purchased during sale periods is not eligible for hemming. Service available in all U.S. stores with the exception of pop-ups and outlets.

View a list of our stores here.