We’re committed to making clothes with a smaller environmental impact in places that treat workers well. So, when it comes to choosing where we make our clothes, we look at a number of different factors - quality, price, speed, reduced environmental impact, and working conditions for the people in the facility. Our partners share a common vision of sustainability, accountability, and transparency. We published Our Factories list so you can learn more about the factories behind our clothes.
We currently require all our direct cut, sew & finish manufacturing partners to adhere to our Code of Conduct and additional policies (basically our requirements for ethical operations), and be monitored for compliance and continuous improvement. Our Code of Conduct references the Global Social Compliance Programme’s (GSCP) Code of Conduct which represents international standards for fair labor conditions and fundamental labor rights.
We require our suppliers to participate in independent, third-party social assessments to ensure fair, safe and healthy working conditions throughout our supply chain. The goal of our assessments is not only to help evaluate our supplier’s overall compliance but to also identify progress and stimulate improvement. All substandard audit findings must be remediated in a timely manner.
Our sustainable partners process:
In order to better understand our purchasing practices, we have been participating in surveys through the Better Buying initiative since 2019. This allows us to receive anonymous feedback and data-driven insights into our purchasing activities and provides recommendations on improvements. Our recent feedback shows that we need to focus on improving the area of Planning and Forecasting. We’re evaluating how we can improve in this area to ensure that we are setting our suppliers up for success in upholding our contractual terms and our standards around safe, healthy and fair working conditions.
The COVD-19 pandemic has posed economic challenges and far-reaching effects to businesses. In line with our commitment to collaborative supplier relationships and worker well-being in our supply chain, we are working closely with our suppliers to find the best way through the global COVID-19 pandemic.
We took full responsibility – and paid in full – for all complete and in-progress finished goods orders. While we extended our payment terms temporarily for a limited amount of agents and in limited cases, we are back to our original terms with all supply chain partners. Our current terms are consistent with industry practice, and we have not asked for any discounts on payments.
Our teams are staying in close conversation with suppliers and we are factoring their circumstances into our decisions to ensure we are doing our part to protect global garment workers in our supply chains.