We wanted to fill you in on where we are with reopening select stores. The health, safety and comfort of you all and our teams has been our top priority throughout COVID-19. So we’ve taken lots of time making a new process that’ll ensure as much, and we’ll keep monitoring conditions as they change. If you have any thoughts or feelings about new ways to shop at Ref stores, please let us know. We can’t wait to be together again IRL even if it might look a little different than it used to.
How can I shop at Reformation?
We’re now offering in-store shopping, curbside or in-store pickup, and appointments at select locations.
Learn more about how to place an order for in-store + curbside pickup
Is Reformation accepting returns?
Yes. Check our stores page to see if a store near you is open for curbside pickup or in-store shopping. We will be accepting returns both curbside and in store for both web and store orders. If you’d like to do a curbside return, please call the store phone to let us know you have arrived and we will help you out.
Can I mail my return back instead of returning it physically to the store?
We can help you send your return to our online warehouse; just reach out to firstname.lastname@example.org to get started.