The Sustainability Report
SDGs we’re tackling over the next 5 years
Good news: 83% of our fabrics meet A/B ratings 
We’re passionate about working with our partner printers, dye houses and tanneries to ensure responsible use of chemicals, water and energy so that products are safe for you and the environment. Our goal is to have 75% of our fabrics be certified clean by third party certifications like Oeko Tex Standard 100 and Bluesign.
67% of our dyers, printers and tanneries have a clean chemical certification for our materials.
Our goal for 2020 is to have 100% of our team meet or exceed living wage. We normally process our annual increases in April each year, which happened to be during our closure period due to COVID-19. We decided to push out merit increases for the entire company, so we aren’t at 100% living wage as we expected. While providing a living wage is still a core value, given the state of retail and our business, we quickly realized our number one priority was protecting as many jobs for as long as possible. Processing an increase would actually hurt our ability to do that. That said, we want to share exactly where we are now compared to where we want to be.
74% of all Refs meet living wage based on their location
We have stores around the world, but this is what it looks like in our Factory location in Vernon, CA:
$14.25 is Ref’s current lowest hourly wage
$14.83 is LA County’s hourly living wage as of January 2020
Our living wage calculation only looks at the hourly rate, but total compensation is often more. For example, the Q1 effective hourly rate for our Factory and warehouse teams (i.e. average total compensation/hours worked which includes bonuses and overtime) was $15.21.
We provide health benefits to all full-time employees including our manufacturing team, and extra perks like massages and ESL classes.
1 We publish our methodology
on our website so you can really dig in and understand what we include in the calculations.
2 Fiber performance is based on the majority fiber content in the fiber composition. Calculated for fabrics used in Q1 2020. Percentages rounded to the nearest whole number.
3 Traceability and fiber performance are calculated by fabric count for the following categories: apparel, lingerie, shoe uppers, shoe linings, and bags. This does not include other shoe components or trims yet and excludes all deadstock materials.
4 Clean chemistry statistics are calculated by unique printer, dyer and tannery count. Certifications included in this total are Oeko-Tex Standard 100, Bluesign, Global Organic Textile Standard (GOTS), Global Recycled Standard (GRS). Calculated for facilities that were used in Q1 2020.
5 The United States living wage is defined by MIT
referencing “1 adult + 0 children”. The London living wage is defined by Living Wage Foundation
for the UK, and Toronto living wage is defined by Ontario Living Wage Network
6 This is based on LA County, California living wage referencing MIT
“1 adult + 0 children".