Sustainability Report Q1 2020

The Sustainability Report
COVID-19 is spreading rampantly around the world and we want to do what we can to help. There’s a shortage of medical supplies and specifically masks. With new information about COVID-19 carriers being asymptomatic and other findings about viral transmission, the CDC recommends wider use of non-medical face masks and other face coverings. That’s why we partnered with the City of Los Angeles and Mayor Eric Garcetti on LA Protects, an initiative to organize local manufacturers to make five million non-medical masks for brave people doing essential work, ensuring medical grade masks can be available to healthcare workers. If you want to make your own non-medical mask, please find the specs and materials we are using here. Let’s make masks.
SDGs we’re tackling over the next 5 years
2020 total footprint
Good news: 83% of our fabrics meet A/B ratings [2]
We’re passionate about working with our partner printers, dye houses and tanneries to ensure responsible use of chemicals, water and energy so that products are safe for you and the environment. Our goal is to have 75% of our fabrics be certified clean by third party certifications like Oeko Tex Standard 100 and Bluesign.[4]

67% of our dyers, printers and tanneries have a clean chemical certification for our materials.
Our goal for 2020 is to have 100% of our team meet or exceed living wage.[5] We normally process our annual increases in April each year, which happened to be during our closure period due to COVID-19. We decided to push out merit increases for the entire company, so we aren’t at 100% living wage as we expected. While providing a living wage is still a core value, given the state of retail and our business, we quickly realized our number one priority was protecting as many jobs for as long as possible. Processing an increase would actually hurt our ability to do that. That said, we want to share exactly where we are now compared to where we want to be.

74% of all Refs meet living wage based on their location

We have stores around the world, but this is what it looks like in our Factory location in Vernon, CA:

$14.25 is Ref’s current lowest hourly wage
$14.83 is LA County’s hourly living wage as of January 2020[6]

Our living wage calculation only looks at the hourly rate, but total compensation is often more. For example, the Q1 effective hourly rate for our Factory and warehouse teams (i.e. average total compensation/hours worked which includes bonuses and overtime) was $15.21. We provide health benefits to all full-time employees including our manufacturing team, and extra perks like massages and ESL classes.
1 We publish our methodology on our website so you can really dig in and understand what we include in the calculations. 
2 Fiber performance is based on the majority fiber content in the fiber composition. Calculated for fabrics used in Q1 2020. Percentages rounded to the nearest whole number.
3 Traceability and fiber performance are calculated by fabric count for the following categories: apparel, lingerie, shoe uppers, shoe linings, and bags. This does not include other shoe components or trims yet and excludes all deadstock materials.
4 Clean chemistry statistics are calculated by unique printer, dyer and tannery count. Certifications included in this total are Oeko-Tex Standard 100, Bluesign, Global Organic Textile Standard (GOTS), Global Recycled Standard (GRS). Calculated for facilities that were used in Q1 2020. 
5 The United States living wage is defined by MIT referencing “1 adult + 0 children”. The London living wage is defined by Living Wage Foundation for the UK, and Toronto living wage is defined by Ontario Living Wage Network 
6 This is based on LA County, California living wage referencing MIT “1 adult + 0 children".